Privacy Policy
Effective date: September 4, 2025
The Outpouring Network ("we," "our," or "us") is committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information through our website outpouring.us and related services.
Information We Collect
Information You Provide Directly
- Account Information: When you register, we collect your username, email address, name, and optional profile information such as bio, profile picture, and gender.
- Content: Forum posts, comments, course submissions, event registrations, form responses, contact messages, and any other content you choose to share.
- Organization and Event Information: Details about organizations and events you create or manage.
- Training Progress: Your progress through courses, materials viewed, completion status, and notes.
Information Collected Automatically
- Log Data: IP addresses, browser type, operating system, referring URLs, pages visited, and timestamps.
- Cookies: We use session cookies for functionality and may use analytics cookies to understand site usage.
- Usage Analytics: Information about how you interact with our services, including features used and time spent.
How We Use Your Information
- Provide and improve our services, including forums, training, events, and community features
- Authenticate users and maintain account security
- Send service-related communications and notifications
- Respond to your inquiries and provide customer support
- Monitor and analyze usage to improve our platform
- Prevent fraud, abuse, and ensure compliance with our Terms of Service
- Send you newsletters and updates about organizations or events you've subscribed to
Information Sharing and Privacy Levels
Public Content
Forum posts, comments, organization listings, event listings, and training course content are publicly visible This content may be indexed by search engines and viewed by anyone visiting our site. You retain rights to your content; by posting, you grant us a license to display and host it on the platform. See our Terms of Service for details.
Profile Information Privacy
Your profile information (name, bio, contact details) is only visible to verified registered users who are logged into our platform. This information is not publicly accessible or visible to search engines.
We Never Sell Your Information
We will never sell, rent, or otherwise provide your personal information to third parties without your explicit consent. We may share information in the following limited circumstances:
- With your consent or at your direction
- To comply with legal obligations, court orders, or law enforcement requests
- To protect our rights, property, or safety, or that of our users
- In connection with a merger, acquisition, or sale of assets (with notice to users)
- With service providers who assist in operating our platform (under confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Password Protection: All passwords are stored using secure one-way hashing with a modern KDF bcrypt and cannot be viewed by our staff
- Secure Transmission: We use SSL/TLS encryption for data transmission
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Security Updates: We maintain up-to-date security practices and software
Your Rights and Choices
- Access and Update: You can view and update your profile information at any time
- Content Management: You can edit or delete your forum posts and other content
- Email Preferences: You can unsubscribe from newsletters and notifications
- Account Deletion: You can request account deletion by contacting us
- Data Portability: You can request a copy of your personal data
Cookies and Tracking
We use essential cookies for site functionality, such as keeping you logged in. We may also use analytics cookies to understand how our site is used. You can control cookies through your browser settings, though disabling essential cookies may affect site functionality.
Some forms may be protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our site and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Data Retention
We retain personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data type and context (for example, account data is retained while your account is active).
Reporting Security Issues
If you believe you’ve found a security vulnerability, please contact us via the contact page. We will investigate and address the issue promptly.
EU/UK Users – Legal Bases & Your Rights
If you are in the EU or UK, we process personal data on these legal bases:
- Contract: To provide the services you request (e.g., your account, course progress, event registrations).
- Legitimate interests: To secure and improve our services, prevent abuse, and communicate service updates.
- Consent: For optional features such as newsletters or certain analytics (where applicable). You can withdraw consent at any time.
- Legal obligations: To comply with applicable laws.
You have the right to request access, correction, deletion, restriction, or portability of your data, and to object to certain processing. You also have the right to lodge a complaint with your local supervisory authority. To exercise these rights, please contact us.
California Privacy Notice
We do not “sell” or “share” personal information as those terms are defined by California law. We use personal information to operate our services, prevent fraud, and communicate with you.
Categories collected may include identifiers (e.g., email), account information, usage data, and user-generated content. We collect this information directly from you and from your use of our services. We retain information for as long as your account is active or as needed for the purposes described above.
California residents have rights to know, access, correct, delete, and limit the use of sensitive personal information. To submit a request, please contact us.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us. We are committed to working with you to resolve any privacy concerns.